BACKEND OFFICE WORK

Appointment setting, updating of patient records, billing preparation services, customer service telephone and online.

Medical and Dental – Billing and  Collection Associates

• Assessment and Submission – Claims, Authorization, and Referrals.
• Compile patient information and essential procedure/treatment documents.
• Ensure that all obligatory documentation is appended and Medical/Dental Codes accurately reflects the dispensed services.
• Assess claims meticulously for precision and comprehensiveness prior to submission, with the goal of mitigating the chance of rejection or denial.
• Denial and Appeal Management
• Payment Posting and Analysis
• Account Receivables and Collections Management
• Patient Billing and Collections
• Revenue Cycle Management

Medical and Dental – Clinic Associates

• Appointment Management and Scheduling.
• Initiate Communication with Patients.
• Obtaining Correct Patient Benefit Information.
• Provider and Patient Relationship Management.
• Clinic’s Phone and Email Management.
• Insurance Relation Management.