BACKEND OFFICE WORK
Appointment setting, updating of patient records, billing preparation services, customer service telephone and online.
Medical and Dental – Billing and Collection Associates
- Assessment and Submission – Claims, Authorization, and Referrals.
- Compile patient information and essential procedure/treatment documents.
- Ensure that all obligatory documentation is appended and Medical/Dental Codes accurately reflects the dispensed services.
- Assess claims meticulously for precision and comprehensiveness prior to submission, with the goal of mitigating the chance of rejection or denial.
- Denial and Appeal Management
- Payment Posting and Analysis
- Account Receivables and Collections Management
- Patient Billing and Collections
- Revenue Cycle Management
Medical and Dental – Clinic Associates
- Appointment Management and Scheduling.
- Initiate Communication with Patients.
- Obtaining Correct Patient Benefit Information.
- Provider and Patient Relationship Management.
- Clinic’s Phone and Email Management.
- Insurance Relation Management.